This Privacy Policy (“Policy”) explains how Mycelium Technologies Private Limited (“We”, “Us”, “Our”) and its affiliates or subsidiaries, Processes Personal Data collected from You.
This Privacy Policy explains what Personal Data we collect, how we use and share that data, and your choices concerning our data practices.
Capitalized terms used but not specifically defined herein shall have the meaning ascribed thereto in the Terms of Use.
“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.
“Website(s)” means the websites that We own and operate.
“You” and “Your” means an identified or identifiable natural person whose Personal Data We Process as a Controller.
“End-User(s)” means any person or entity, other than the Subscriber or the Users, whose data is transmitted by or on behalf of the Subscriber to the Services.
“Subscriber” means the entity that has subscribed to the Services by accepting the Terms of Use or by entering into an agreement for subscribing to Rocketium’s Services.
“Terms of Use” means the terms governing the use of the Services, at Terms of Use.
2.1. PERSONAL DATA THAT YOU PROVIDE US
| When You are a(n) | What Personal Data We Collect | How We use Your Personal Data | Whom We share Your Personal Data with |
|---|---|---|---|
| a. User who is provided with credentials to sign into Services as a Subscriber or on behalf of the Subscriber. | Your contact information, such as Your full name, email address, contact number, industry You belong to, and company username for social media accounts, profile picture and your image, if You choose to share it. |
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Third-party applications that assist Us in creating Your Account, sending You notifications and information about our Services and third-party applications that assist Us in product analytics. |
| b. User who provides certain information through the Services, while filling out a survey about their user experience or feedback, contacting Us or speaking to Our representatives. | Information You have provided as part of it. |
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Third parties who assist Us in providing these services. |
| c. Individual who provides information by filling out forms on Our Website, or contacts Us | Information You have filled in or have submitted via the web forms or information You have provided in Your interaction with Us. |
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Third parties who assist Us in providing these services. |
| d. User who requests customer support services. | Your contact information such as Your name, email, and phone number and any other information that the User provides as part of the support request. | To respond to Your comments and questions and provide customer support services. | Third parties who assist Us in providing these services. |
| e. Individual who applies for an employment opportunity with Us. | Your contact information, such as full name, email address, mobile number, details of Your education and previous employment, and any other information You volunteer in Your interactions with US or any information You provide during the evaluation process, including any resume that You submit to Us. | To evaluate You for any position that You have applied for or that We may consider You at the time that You submitted Your resume or at a later date. |
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| f. Individuals who are Subscribers. | Your full name, email address, billing address and shipping address. | To process the payment made by You and provide You the subscription to the Services. | Third parties who process the payments on behalf of Us. |
2.2. PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU
| When You are a(n) | What Personal Data We Collect | How We use Your Personal Data | Whom We share Your Personal Data with |
|---|---|---|---|
| a. Website visitor | Internet Protocol (IP) addresses, operating system and browser information, and Your session activity including page views, time spent on each page, scrolling activity, and data collected through cookies. |
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Third parties who provide Us with services in connection with such Processing. |
| b. User | Information relating to Your use of or interaction with the Services, operating system, and the type of device You use. | To develop, improve, support, operate and provide the Services. | Third parties who provide Us with services in connection with such Processing. |
| c. Individual whose information third-party sources share with Us | Your contact information: such as Your full name, email address, phone number, age, gender, company-level information; and other unique identifiers which may be considered as Personal Data. | Create more tailored advertising to provide Our Services that may be of interest to You. | Third-party partners who assist Us in such Processing. |
| d. A User who logs-in to the Services using the third-party sign-on service. | Information as available on those third-party Services that You have made public or authorized to share with Rocketium. |
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Third-party applications that enable logging in to Your Account, sending You notifications and information about our products, services, webinars, etc. |
| e. Individuals who interact with Our social media accounts. | Your social media account's user-id, and any contact information You provide with such user-id. | To inform, promote and market Our Services to You. | Third parties who provide Us with services in connection with such Processing. |
2.3. If You provide Us with any Personal Data relating to other individuals, You represent that You have the authority to do so, and where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Policy. If You believe that Your Personal Data has been provided to Us improperly, please contact Us by using the information in clause 13 below.
2.4. In addition to the details provided in the table above, We may also share Your Personal Data with
3.1. If You are a data subject from the European Economic Area, Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which We collect it.
3.2. We will normally collect Personal Data from You only where it is needed to perform a contract with You, where the Processing is in Our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms, or where We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We Process Personal Data with reliance on Your consent, You may withdraw Your consent at any time.
3.3. If You have questions or need further information concerning the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided in clause 13 below.
4.1. We mainly Process Personal Data in the United States of America and EU. However, We may transfer Personal Data outside these regions only for the purposes referred to Clause 2. We will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.
4.2. If You are a resident of the European Economic Area and when Your Personal Data is Processed outside EEA, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask You for Your prior consent to such international data transfers.
We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us using the contact details given in clause 13 below. .
6.1. We retain Personal Data collected where an ongoing legitimate business requires retention of such Personal Data such as to defend or pursue legal claims, to fulfil any surviving obligations arising from a contract, to provide You with information regarding Our products or Services, or to comply with any legal, tax or accounting requirements.
6.2. In the absence of a need to retain Personal Data under Clause 7.1 above, We will either delete it or anonymize it, or, if this is not technically possible then We will securely store Your Personal Data and isolate it from any further Processing until deletion is possible.
7.1. You can request Us for access and correction of Your Personal Data.
7.2. If We have collected and Processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any Processing We have conducted prior to Your withdrawal, nor will it affect Processing of Your Personal Data conducted in reliance on lawful Processing grounds other than consent.
7.3. You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority as specified by the applicable data protection laws.
7.4. You have the right to opt out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails We send You.
7.5. If You are a resident of the EEA, UK, or Switzerland, You are also entitled to the following rights:
7.5.1. You can request Us for deletion and erasure of Your Personal Data.
7.5.2. You can object to the Processing of Your Personal Data, ask Us to restrict the Processing of Your Personal Data, or request portability of Your Personal Data.
7.6. If You seek to exercise Your rights under this clause, please contact Us at the details provided in clause 13 below. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.
8.1. Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Us. When You visit the Website(s), We may collect Personal Data automatically from You through cookies or similar technology. We set cookies to collect information that is used either in aggregate form to help Us understand how Our Website is being used or how effective Our marketing campaigns are, to help customize the Website for You or to make advertising messages more relevant to You.
8.2. Necessary Cookies: We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing Your browser settings, but this may affect how the Website(s) functions.
8.3. Statistics, Preference, and Marketing Cookies: We set these cookies to help Us improve Our Website by collecting and reporting information on how You use the Website. The cookies collect information in a way that does not directly identify anyone.
8.4. When You visit the Website, a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 18. We are very sensitive to privacy issues regarding children. By visiting this Site or providing Your Personal Data to one of our call-centre operators or live chat representatives or starting your free trial or signing up or logging in You are claiming Yourself to be 18 years of age or above.
Any Personal Data that you voluntarily disclose, may be collected and used by parties other than Us and may result in unsolicited messages from other parties. If You believe that any child under the age of 18 has posted any Personal Data anywhere on Our website, please contact Us immediately at contact@rocketium.com and provide as much information as You can to help Us locate and delete the Personal Data.
We do not have a mechanism in place for responding to browser "do not track" signals or other similar mechanisms used to limit collection of information for use in online behavioural advertising. There currently is no consensus among industry participants as to what "Do Not Track" means in this context. Therefore, like many websites and online services, the Services do not alter their practices when they receive a "Do Not Track" signal from a visitor's browser.
11.1. End-User Exclusions. Our Services is intended for use by businesses. This Policy is not applicable to Our Processing of any Personal Data forming a part of the Subscriber’s Content. We may receive End- Users’ Personal Data as a part of the Content for which We will only act as a processor and such Processing will be governed by the Terms of Use. In such a case, the End-User’s data privacy questions and requests should be submitted to the Subscriber in its capacity as a Data Controller. We are not responsible for Subscribers’ privacy or security practices which may be different from this notice. Subscribers of the Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of Services by the Subscriber.
11.2. Third-party links. Our Website(s) contain links to other websites. Our Policy applies only to Our Website(s), so if You click on a link to another website, You should read their privacy policy. We encourage You to review the privacy statements of any such other websites to understand their Personal Data practices.
You may contact Us if You have any inquiries or feedback on Our data protection policies and procedures in the following manner:
Kind Attention: Privacy Team
Email Address: contact@rocketium.com
We keep this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and You shall be notified only if there are material changes to this Policy.