By visiting this Site or providing your personal information to one of our call-centre operators or live chat representatives or starting your free trial or signing up or logging in you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any sensitive personal information you provide, as described below.
For the purpose of the Data Protection Act 1998 (the Act), the Data Controller is Mycelium Technologies Private Limited & Mycelium Software Inc. of Ground Floor, 761, 19th Main Rd, HSR Layout, Bengaluru, Karnataka 560102.
We may collect and process the following information about you:
You give us your email address before you get started with your first video at Rocketium.com. Depending on how you use the Services, you may be required to provide certain personally identifiable information ("personal information"). Which may include, but is not limited to the following:
Industry you belong to
Title / Designation / Role
Username for social media accounts such as Facebook, Twitter, and Google
Financial and credit card information
Profile picture, your image, or any other image / video clip if you include it in any media content that you upload or include in the videos that you create using our Services (hereinafter collectively referred to as "User Content").
Any data that is necessary to process your subscription request is mandatory, the consequence of the refusal to provide it, is that we will not process said subscription request, on the other hand any information that is not necessary to process your subscription request is not mandatory and the refusal to provide it has no consequence on the processing of your said subscription request.
We collect navigational information about what Rocketium.com pages you access or visit, your device's Internet Protocol "IP" address, information about your mobile device (such as operating system of your mobile device or browser type), the URLs of websites that referred you to us, non-precise geographic location, screen recordings, technical information about your device, system and App software and peripherals, date and time stamps and other metadata concerning your User Content associated with your usage of our Services, system configuration information and messages, phone numbers and e-mail addresses when you choose to reach out to us via these communication channels including but not limited to phone, email and chatbot services.
ROCKETIUM.COM APP ACTIVATION AND AUTOMATIC UPDATES: When you activate your Rocketium.com App or when you install updates to the App, we collect certain information about your device. Some of our Apps include features that connect to our servers and offer you the ability to install updates to the App. We may keep track of information such as whether the update was successful or not. We may use the information collected through activation or App updates to validate your copy of the App and confirm that it is genuine and properly licensed.
Rocketium.com App and Site may include buttons, tools, or content that link to other third-party services (for example, a Facebook "Like" button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a Rocketium.com web page or App containing them, some information from your browser may automatically be sent to the other company.
Your personal information and files are stored on Rocketium.com's servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located in US and EU, and the companies we hire to help us run our business may be located in different countries around the world.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Please review our dedicated page to learn more about our approach to GDPR.
We may use your personal information not limited to the following purposes:
We use the information we collect in a variety of ways. Generally, using all of the above mentioned, and similar type tools, we may collect, aggregate, and use information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or you visits to our Site, the search queries you may use on the Site, whether you clicked on any advertisements, whether you have clicked on any links in any e-mails sent from us, or third-parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services.
Rocketium.com provides your personal information to third parties who in turn help us run our business. These third parties include but are not limited to business partners, suppliers, sub-contractors, advertisers & advertising networks, analytics & search engine providers, payment providers. We may also share with or sell to third parties aggregate information or information that does not personally identify you. Should you require more details on third parties we work with or have any questions around it, you may write to us at firstname.lastname@example.org.
We may also share your personal information in the following circumstances
There are several places within the Site and our Apps that allow you to post comments, upload pictures, or submit content for others to see. Rocketium.com will display your Personal Information in your profile page and elsewhere on our Services according to the preferences you set in your account. Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. To remove the content, you have shared on the Site or our Apps, you may use the same features (available on the Site/Apps) to do so. In case you have any query regarding removal and or deletion of such contact you can write to us at email@example.com
We display personal testimonials of customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
You may choose to enable or log in to our Services via various online services, including social networking services like Facebook. Our services also may enable you to access social networking services such as Facebook, Twitter, or Google (collectively, "Social Network") directly or indirectly through our Services.
Right to be informed: You are entitled to know whether we hold your personal information and the purpose your personal data is processed for.
Right of access: You are entitled to know the categories of your personal data being processed, the purposes of such processing, and the details of third parties to whom the data may have been disclosed. Please reach out to email@example.com for more information on third party vendors.
Right to rectification: You are entitled to correct / update your personal information available with us.
Right to erasure: You are entitled to get your data erased from our databases. Please note that we might need to retain certain information about you for reasons including but not limited to legal, internal business and fraud prevention. We will retain your personal information for as long as necessary to provide you with the services you are eligible to use and as needed to comply with our legal obligations and enforce our agreements.
Right to data portability: You are entitled to obtain and reuse your personal data. You can either obtain the data from us or, in turn, provide it to a third party (if you so wish), or ask us to transfer your personal data directly to a third party.
Right to object / restrict processing or both: You have a right to object / restrict the processing of your data in some circumstances, including where the data is inaccurate (for the period during which we are verifying the data), the data is no longer required in light of the purpose of processing, or in connection with direct marketing (you can prevent / discontinue marketing communications to you by checking certain boxes on the forms we use to collect your personal data), or by utilizing opt-out mechanisms in the emails we send you
In the above cases, we will retain minimum personal data to note that you opted out from being contacted again.
For raising requests pertaining to the above-mentioned rights, please write to us at firstname.lastname@example.org. Please note some of the rights mentioned herein may not be available as we are designing the technical capabilities to comply with such requests; having said the above Rocketium.com will do its best to resolve your request to the best of its ability.
We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and Rocketium.com cannot ensure or warrant the security of your personal information.
We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. Rocketium.com is very sensitive to privacy issues regarding children. By visiting this Site or providing your personal information to one of our call-centre operators or live chat representatives or starting your free trial or signing up or logging in you are claiming yourself to be 16 years of age or above.
WARNING: Any personal information (e.g., name, email address, personal photographs) that you voluntarily disclose in any video may be collected and used by parties other than us and may result in unsolicited messages from other parties. If you believe that any child under the age of 16 has posted any personal information anywhere on our website, please contact us immediately at email@example.com and provide as much information as you can to help us locate and delete the personal information. If you post personal information in any video, we have no control over this use of your personal information and, as such, cannot be responsible for it.
If a parent or guardian becomes aware that his or her child or any other child under the age of 16 has provided us with personal information, he or she should write to us at firstname.lastname@example.org.
Rocketium.com does not have a mechanism in place for responding to browser "do not track" signals or other similar mechanisms used to limit collection of information for use in Online Behavioral Advertising. There currently is no consensus among industry participants as to what "Do Not Track" means in this context. Therefore, like many websites and online services, the Services do not alter their practices when they receive a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.